All returns are processed within 14 days following their arrival at our warehouse. Note that it may take up to two billing cycles for the refund to show up on your statement depending on the issuing bank.
Articles in this section
- Are the shipping fees refundable?
- Can I bring my return to your head office / distribution centre myself?
- Can I do an exchange?
- Can I return or exchange an item purchased online in-store?
- How long do I have to return my items?
- How long will it take to process my return?
- I have returned an item. When will I receive the credit?
- I lost my return label
- I received the wrong order, what should I do?
- My refund is not showing on my credit card statement