Are the shipping fees refundable? BESTSELLER SERVICE May 10, 2018 14:49 Updated Follow Shipping fees are NOT refundable. Related articles Can I return or exchange an item purchased online in-store? RETURN POLICY (ONLINE PURCHASES) I have returned an item. When will I receive the credit? SHIPPING TO CANADA I saw an item in-store, but cannot find it online. Why not? Comments 0 comments Please sign in to leave a comment.