Are the shipping fees refundable? BESTSELLER SERVICE 10 May 2018 14:49 Updated Follow Shipping fees are NOT refundable. Related articles Can I return or exchange an item purchased online in-store? I have returned an item. When will I receive the credit? RETURN POLICY (ONLINE PURCHASES) How do you ship to Canada? Can I do an exchange? Comments 0 comments Please sign in to leave a comment.