Are the shipping fees refundable? BESTSELLER SERVICE May 07, 2018 14:53 Updated Follow Shipping fees are NOT refundable. Related articles RETURN POLICY (ONLINE PURCHASES) Can I return or exchange an item purchased online in-store? I have returned an item. When will I receive the credit? SHIPPING TO THE US I saw an item in-store, but cannot find it online. Why not? Comments 0 comments Please sign in to leave a comment.