If one or more items that you ordered are not available at time of shipment, these items will not be listed in your shipment confirmation email. You will not be receiving these items in a subsequent shipment. Note that you will only be charged for items that ship.
Articles in this section
- Can I add/remove items from my existing order?
- Can I buy a gift card online?
- Can I cancel my order?
- Can I change the shipping address for my order?
- Can you change my order?
- I did not get a confirmation email for my order.
- I've received my order and some items are missing?
- My order gets canceled, why?
- There are damaged/stained items in my order, what can be done about the issue ?
- What should I do if I did not receive a confirmation email?