Tracking number says the order was delivered but I never got it. Can you help? Cynthia July 13, 2019 23:04 Follow Please contact us. We will gladly investigate the situation. Related articles How long will it take to receive my order? What should I do if I did not receive a confirmation email? Do you offer pick up in-store for online orders? Do you offer express shipping? How much is the shipping charge? Comments 0 comments Please sign in to leave a comment.